Meeting 3: Management & Sustainability

Chapters 7-10

1 Hour

Management, Product Development & Sustainability

Meeting 3 Video

AI-generated video content covering lean management, work visualization, and sustainable practices

Meeting 3 Podcast

AI-generated podcast discussing WIP limits, employee satisfaction, and burnout prevention

Key Insights

Lean vs Traditional Management

Traditional Management

Command & Control

Approval-heavy processes
Blame-oriented culture
Slow decision making
Focus on individual metrics

Lean Management

Enable & Empower

Peer review processes
Learning from failures
Fast feedback loops
System-level outcomes

Employee Satisfaction: The Four Pillars

Deployment Pain Spectrum

High Deployment Pain

High stress, low performance, team burnout

Hours/days to deploy
Frequent rollbacks
Weekend deployments
All-hands meetings

Lean Practices

Low Deployment Pain

Confident releases, sustainable pace, happy teams

Minutes to deploy
Reliable releases
Business hours only
Normal workday

Lean Product Development: Interactive Flow

Interactive Learning Checkpoint

Lean Management Maturity

Rate your team's current lean management practices:

Advanced Lean Developing Lean Traditional Management

Select your current maturity level to see research-backed insights and improvement strategies.

Deployment Pain Level

How painful are your deployments on a 1-10 scale?

Low Pain (1-3) Medium Pain (4-6) High Pain (7-10)

Rate your deployment pain to see improvement strategies and performance correlations.

Discussion Questions

Lean Management Assessment

Which lean management practices do you currently use? What's missing?

Peer review vs. approval processes

Visual work management and WIP limits

Learning from failures vs. blame culture

Fast feedback loops and decision making

Deployment Pain Check

On a scale of 1-10, how painful are your deployments? What causes the anxiety?

Manual coordination and handoff processes

Weekend and after-hours deployment schedule

Rollback complexity and recovery procedures

Team stress and work-life balance impact

Employee Engagement

How would your team score on employee Net Promoter Score?

Meaningful work and growth opportunities

Team support and psychological safety

Access to right tools and resources

Organizational culture and values alignment

Action Items for Next Meeting

Create a visual work board

Set up kanban board with WIP limits to make work visible and prevent overload.

Can you see everything your team is juggling right now?

Set up To Do, In Progress, Done columns

Add WIP limits to prevent overload

Start tracking cycle time to spot bottlenecks

Make work visible, make problems obvious

Run an eNPS pulse check

Conduct employee Net Promoter Score assessment to measure team satisfaction.

Would your teammates recommend your org as a great place to work?

Ask: "On a scale 0-10, how likely are you to recommend our organization as a great place to work?"

Follow up with "What would make it better?"

Listen deeply to the answers

Analyze results against the four satisfaction pillars

Pick ONE practice that boosts both performance AND wellbeing

Choose a lean practice that improves both team performance and work-life balance.

What will reduce stress while improving delivery?

Consider deployment automation to eliminate weekend work

Try blameless post-mortems to build psychological safety

Implement work visualization to reduce context switching

Focus on practices that help people AND performance

Lean Management & Team Performance

Kanban Boards Value Stream Mapping eNPS Calculator Psychological Safety Guide Team Topologies

DevOps Culture & Assessment

DORA Capabilities Four Keys Project Burnout Prevention Toolkit